Privacy Policy
This Privacy Policy explains how Sophia Liaison Services by Juan Francisco Diaz collects, uses and protects personal data through this website.
1. Data Controller
The data controller is Sophia Liaison Services by Juan Francisco Diaz, consultancy practice based in Milan, Italy.
Partita IVA: 13750310966
Contact email: juan@sophials.com
2. Personal Data We Collect
When you contact us through the website form, we may collect the following data:
- Name
- Company
- Email address
- Message content
- Language of the form submitted
We may also receive basic technical information related to the operation and security of the website, such as server logs or form submission metadata.
3. Purpose of Processing
We process personal data to:
- reply to enquiries submitted through the website;
- manage business communications;
- evaluate potential commercial or professional collaboration opportunities;
- maintain the security and functionality of the website.
4. Legal Basis
The legal basis for processing may include:
- taking steps prior to entering into a potential business relationship;
- legitimate interest in responding to business enquiries and managing professional communications;
- compliance with applicable legal obligations, where relevant.
5. Service Providers
We use third-party service providers to operate the website and manage communications, including:
- Netlify, for website hosting and contact form processing;
- Google Workspace, for email communication.
These providers may process data on our behalf according to their own security and data protection frameworks.
6. International Transfers
Some service providers may process data outside the European Economic Area. Where this occurs, we rely on appropriate safeguards made available by those providers, such as contractual protections or other lawful transfer mechanisms.
7. Data Retention
We retain personal data only for as long as necessary to respond to the enquiry, manage the business relationship, comply with legal obligations, or protect legitimate business interests.
8. Your Rights
Under applicable data protection law, you may have the right to request access, rectification, erasure, restriction of processing, objection to processing, and data portability where applicable.
To exercise your rights, contact us at: juan@sophials.com
9. Complaints
You have the right to lodge a complaint with the Italian Data Protection Authority, the Garante per la protezione dei dati personali, if you believe that your personal data has been processed unlawfully.
10. Updates
This Privacy Policy may be updated from time to time to reflect changes in our website, services, tools or legal obligations.
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